Last updated: September 26, 2026
Information We Collect
We collect information you submit through our request forms, including organization details, needs, contact information, preferences, and messages. If portal access is introduced, we may also process account identifiers, organization memberships, authorized access scopes, and platform data supplied by connected organizations.
Platform, Usage, and Log Data
We may collect technical and usage information needed to operate, secure, and improve the service, such as device, browser, request, diagnostic, and security-event data. Connected platforms may provide standardized organizational metrics as configured by their authorized administrators.
Cookies and Similar Technologies
We may use essential cookies or similar technologies for secure sessions, preferences, fraud prevention, and site operation. Any non-essential uses should be described here before launch.
How We Use Information
- Respond to information requests and selected communication preferences.
- Provide, secure, maintain, and improve Lighthouse Reach services.
- Manage authorized organizational accounts and connected platforms.
- Meet legal obligations and prevent misuse.
Service Providers and Data Location
We use carefully selected service providers for hosting, security, communications, and operations. Information stays in the USA. A reviewed vendor list and any required disclosures should be completed before launch.
Security
We use access controls, protected credentials, hosting safeguards, and operational practices designed to protect information. No method of transmission or storage is completely secure.
Retention
We retain information only as long as reasonably needed for the purposes described here, contractual obligations, security, dispute resolution, and applicable law. Final retention periods should be set before launch.
Communications
We contact you according to the method you select. You may ask us to stop non-essential communications at any time.
Your Rights and Requests
Depending on your location, you may have rights to request access, correction, deletion, or restriction of certain personal information. Contact legal contact to be confirmed to make a request.
Children’s Data
Lighthouse Reach is intended for organizations and authorized adult users, not children. We do not knowingly collect personal information from children through the public site.
Policy Updates
We may update this policy as the service develops. We will post the revised date and provide additional notice when required.
Contact
legal entity name to be confirmed
Privacy contact: legal contact to be confirmed
Support: support email to be confirmed